F.A.Q

Frequently Asked Questions (FAQ)
Akl Bikes ApS
Email: bikes@po6az8.com
Address: Ølholm Bygade 8, 7160 Tørring, Denmark
Phone: +45 27 50 07 87

1. What products do you sell?

We specialize in high-quality bicycles and related accessories, suitable for different riding needs and styles.

2. Do you ship internationally?

Yes. International shipping is 10 DKK, but it’s free for deliveries to Australia, Hong Kong, and Denmark.

3. How long does delivery take?

  • Denmark: 2–4 business days

  • International: 7–14 business days
    Delivery times may vary depending on location and customs clearance.

4. How can I place an order?

You can place your order directly through our website. Select your desired bike, add it to your cart, and proceed to checkout.

5. What payment methods do you accept?

We accept major credit/debit cards, bank transfers, and selected online payment services.

6. What is your return policy?

You may return unused bicycles within 14 days of receipt in their original condition and packaging. Please refer to our Return and Refund Policy for full details.

7. Do you offer warranties?

Yes. All our bicycles come with a manufacturer’s warranty covering defects in materials or workmanship. Warranty terms vary by model—please contact us for details.

8. Can I get my bike assembled before delivery?

Yes. We offer pre-assembly for an additional fee, ensuring your bike is ready to ride upon arrival.

9. How can I contact you?

  • Email: bikes@po6az8.com

  • Phone: +45 27 50 07 87

  • Visit: Ølholm Bygade 8, 7160 Tørring, Denmark